Where is my pet’s data?
On your phone. Pets, notes and photos are stored on your device and work without an account.
More in the privacy policyYour data
How we handle data, in plain words
Em inglês
Short answers, one idea each. The privacy policy has the full text, and if the two ever differ, the policy wins.
Read the privacy policyWhat changes if I turn on backup?
A copy is stored for you, in EU (Ireland), so you can move to a new phone or use a second one. Backup and sync are free. Documents you add to Health stay on the phone and are not part of the backup.
More in the privacy policyWhat do people in my Care Team see?
What their role allows. Health notes stay private to owners unless the owner shares the Care Card.
More in the privacy policyWhat does my vet see?
Only the summary you share, through a link: the summary is open for 4 hours and notes can arrive for 72 hours. You can end the link at any time. The vet needs no account.
More in the privacy policyDo you use my data for ads?
No. Health details are never used for ads. The free app may show a few small banners in two places, never on care or health screens. Premium removes them.
More in the privacy policyIs my data encrypted?
Data travels between your phone and our servers over an encrypted connection (TLS). How stored data is protected is described in the privacy policy.
More in the privacy policyDo you track me on this website?
No. This site sets no cookies and loads nothing from other companies. Our host keeps standard server logs, including IP addresses, for 7 days.
More in the privacy policyHow do I delete everything?
In the app: You, then Delete account. Or request deletion on the website with a code sent to your email. We finish within 30 days.
Excluir contaNotifications never show what the notes say
When your vet sends notes, the push message says only that notes arrived for your pet. You read them inside Keepie.
For vets
What this website does not collect
- No cookies
- No analytics and no trackers
- Nothing loaded from other companies
- Forms send only what you type, when you press Send